Cancellation & Refund
At ANGO, we strive to provide you with the best learning experience. We understand that sometimes circumstances may change, and you may need to cancel a course or request a refund. This Refund and Cancellation Policy outlines the terms and conditions for cancellations and refunds on our platform.
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1. Course Cancellation
Course Enrollment Cancellation: You may cancel your enrollment in a course at any time. To do so, please log in to your account and follow the course cancellation instructions provided on our platform.
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2. Refund Policy
Full Refund:
a. If the course is not available due to technical issues beyond our control.
b. If amount debited from your account but the course not activated.
NO Refund if You have violated our Terms of Use or Code of Conduct.
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3. Refund Process
a. To request a refund, please contact our support team at help@ango.org.in or follow the refund instructions provided on our platform.
b. Refunds will be processed using the original payment method. Please allow 4 business days for the refund to appear in your account.
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4. Cancellation of Subscription Services
a. If you have subscribed to a premium service or subscription plan on our platform, you may cancel your subscription at any time. Cancellation will prevent future billing.
b. Cancellation of subscription services does not entitle you to a refund of previously paid subscription fees.
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5. Changes to this Policy
We may update this Refund and Cancellation Policy to reflect changes in our services or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the effective date.
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6. Contact Us
If you have questions or concerns about this Refund and Cancellation Policy, please contact us at help@ango.org.in.
By using our platform and services, you agree to the terms of this Refund and Cancellation Policy. If you do not agree with this policy, please do not use our platform or services.